Assistance Case Management
"It is all about communication and control – whether it is inbound or outbound e-mail, faxes, notes, GOP, travel arrangements, etc., everything is stored on the relevant case – the extensive workflow secures that all SLA procedures including reserve management and loss reports are executed and filed."
Further information onAssistance
- The workflow guides you through the SLA services
- Full version control of communications and documents
- Case management directly integrated with the Provider Network module